1. Validity:

The following terms and conditions apply to all services provided by the firm A2B Business Service GmbH, in particular for passenger transportation in non-scheduled services, rental bus services, rental car services and tours. Hereby, the customer’s inclusion of their terms and conditions is explicitly objected, and is also in this case non-binding, if the firm A2B Business Service GmbH does not explicitly object to these terms and conditions. Our conditions are considered to be accepted at the latest with the acceptance of the provided services by the firm A2B Business Service GmbH. Hereby, customer’s conflicting confirmations with reference to their terms and conditions or purchasing specifications will be denied.

Modifications of these terms and conditions are only effective, if they are confirmed in writing (according to AGB written is defined here as including email).

 

2. Purchase Order:

When placing an order, the client is obligated to inform us about all essential aspects that are relevant when the contract comes into effect (e.g., dates, number of parties requiring transportation, type and size of luggage and other objects that we need to handle).

The offers of the firm A2B Business Service GmbH are subject to change and non-binding. The firm A2B Business Service GmbH provides services exclusively for business people and corporate bodies under public law. Without providing explicit explanation about the purpose of the request, customers are not allowed to enter a contract with the firm A2B Business Service GmbH. Notwithstanding any other provisions and under the tacit assumption, the customer declares with a contract offer that he/she is not a consumer, but either a contractor or belongs to a corporate body under public law.

A declaration of acceptance and agreements require for validity our written confirmation (according to AGB written is defined here as including email) and these conditions apply also for supplements, modifications or subsidiary arrangements.

The employees of the firm A2B Business Service GmbH are not allowed to make ancillary verbal agreements or to provide verbal assurances that go beyond the content of the written contract.

 

3. Fees:

The fees of the valid rates at the time of the service provision will apply as long as there is no other agreement in writing (according to AGB written is defined here as including email). In the case of a different agreement, the firm A2B Business Service GmbH considers those fees valid, which were included in its offers, 30 days from the quote's date. Then, those fees will apply that were mentioned in the confirmation of the purchase order. Additional services will be charged separately.

Invoicing will be carried out immediately after the customer’s reservation. After receipt of the invoice, the customer needs to pay promptly the amount to be paid without deductions. The firm A2B Business Service GmbH is entitled to hold off the service until the payment will be made. Different payment methods hereof require written (according to AGB written is defined here as including email) agreement at the time of the purchase order.

 

4. Subject of the Contract and Exclusion from Transportation:

Subject of the contract is the authorized transportation of people as well as other provision of services.

Parties are excluded from the transportation service, which represent a security risk, especially persons under the influence of alcohol or any other intoxicating substances, persons with fire arms, unless they are authorized to carry fire arms.

Passengers need to behave in our facilities and vehicles as it is required for security and own safety reasons and with due respect in front of other people. Persons need to comply with the instructions of our staff or chauffeur. If a passenger violates his/her incumbent obligations despite of formal warning, he/she can be excluded from the transportation service.

Vehicle damages or other damages caused by the passenger need to be replaced by the originator or contracting party. In the case of intentional smudginess, we will raise additional cleaning fees. If the originator and our contracting party are not identical, both parties will be liable as a joint debtor. The liability is also valid, if the contracting party is not in default.

 

5. Cancellation of the Client:

If the client withdraws from the contract or if he/she does not utilize the service A2B Business Service GmbH, the contractor is entitled to ask for an appropriate compensation for the arrangements and expenditures, but also for punitive damages.

The liability to pay damages is also in this case valid, if the client is not in default. A2B Business Service GmbH is entitled to ask for lump-sum compensation. If the cancellation was made 3 days before service begin, the cancellation is free; if the cancellation occurred 2 days before begin of service, the client needs to pay 50% of the agreed fees; in the case of less than 24h before begin of the agreed service, the client must pay 75% of the agreed fees.

If the service will not be used at all without cancellation, the client needs to pay the full fees agreed on without any deductions. The client reserves the right to prove that the actually caused damage is less severe. A potential cancellation must be provided by writing (according to AGB written is defined here as including email).

 

6. Liability:

The A2B Business Service GmbH is liable with the due care and diligence of a prudent businessman. As long as there is insurance coverage in context of a compulsory third party insurance, A2B Business Service GmbH is liable for the customer, if applicable within the scope of the statutory provisions. As long as there is no sign-up obligation for the liability insurance, the liability of the A2B Business Service GmbH is limited to the triple of the agreed total fare. Further claims of damages against A2B Business Service GmbH or vicarious agents are not qualified as long as the damage has not been caused intentionally or can be considered as grossly negligent. However, A2B Business Service GmbH is liable for simple negligence, if it violates an essential contractual obligation, which has a particular meaning for the client. If A2B Business Service GmbH is not able to provide service on an agreed date because of technical difficulties, force majeure, weather-related emergencies or legal conditions (e.g., smog), the client is not entitled to fulfilment of the contract. Fees already paid will be returned to the client. If there is a technical difficulty, A2B Business Service GmbH is entitled to provide a replacement vehicle. Further demands by the clients cannot be made. The firm A2B Business Service GmbH is exempt from liability as long as exceeding of the transportation period is caused by conditions, which could not be avoided despite of due diligence and whose consequences we could not anticipate.

 

7. Claim Notice and Statue of Limitations:

Identifiable damages and claims need to be reported in writing immediately after the end of the transportation service (according to AGB written is defined here as including email). If damages are not immediately identifiable, they need to be claimed in writing (according to AGB written is defined here as including email) 7 days after the end of the transportation service.

Otherwise, claims against the A2B Business Service GmbH fall 1 year after the end of transportation service under the statue of limitations. In the case of damages caused by a deliberate act or gross negligence, there is a 3 year statue of limitations.

 

8. Data Privacy Statement:

We are pleased, that you visit our online platform, and we thank you for your interest in our company, services and websites. The protection of your privacy when you use visit our websites is very important to us. Thus, please note the following information:

a) Anonymous data collection.

In principle, you can visit our websites without informing us who you are. We save only the name of your service provider, the website, which you used to visit us, and the name of the files you requested. At most, this information will be used for statistical purposes and serves to improve our services. You remain anonymous as a single user.

b) Collection and processing of personal data.

Personal data will only be collected and saved, if you initiate this process; for instance, when implementing a contract or opening a client account. Without your explicit compliance, these data will be exclusively used for implementing the contract and processing your requests. After completion of the contract and payment of the purchase price, your data will be saved according to tax- and commercially-based safekeeping periods; after these periods they will be deleted as long as you did not explicitly agree that your data can be utilized for other purposes.

Your email address that you mentioned at contract conclusion will be exclusively used in our own promotions to advertise our own products or services (as those ordered by yourself) in our newsletters as long as you explicitly agreed upon this matter. You can appeal at any time against the usage of your email address, but only the transfer costs according to the base rates will be apply. Your conflict (and therefore the cancellation of our newsletters) can be solved by visiting the designated link in our newsletter or by sending us an appropriate message. After you addressed you conflict, your email address will be immediately deleted. Only if you explicitly agreed, your privacy data will be used for a different purpose.

c) A2B Business Service GmbH does not sell or lease your personal data to a third party. A2B Business Service GmbH reserves the right to transfer personal data to trusted third parties that provide services. Accordingly, the transfer data of the reservation form will be forwarded to our business partner that you can reserve your transfer as a customer of A2B Business Service GmbH.

We inform you about the data transfer. The collection or transfer of privacy data to governmental authorities occurs only along the line with the mandatory legislation.

d) Cookies.

Our online shops use so-called “cookies“ that are used to improve our website in terms of usability, efficiency and security – e.g., to increase the navigation speed on our platform. In addition, our cookies enable us to calculate the frequency of website clicks and general navigation strategies. We like to emphasize that some of these cookies will be transferred from our system to your system; in most cases these are the so-called "session cookies". It is typical for "session cookies" that they are automatically deleted from your hard drive. Of course, you can reject cookies at any time as long as your browser provides this function.

e) Further information and contacts.

If you have further questions about the topic "data security", please contact us. In our imprint you will find our contact information. You can ask at any time, which of your data are stored on our server. Moreover, at any time you can send us by email or letter a message and requests to delete or modify your data and suggestions.

 

9. Place of Arbitration, Jurisdiction, Miscellaneous:

Place of jurisdiction is Freising.

The firm A2B Business Service GmbH can use the client’s place or both places, the firm's and the client's location, as place for jurisdiction.

Ancillary verbal agreements and different agreements require a written consensus. If single provisions of the current terms and conditions or if additional provisions in context of other agreements are/will be invalid, the validity of the remaining provisions or agreements will not be affected.

The laws of the Federal Republic of Germany apply to the current terms and conditions and to the complete privities between the firm A2B Business Service GmbH and its clients.